The New Normal in the Insurance Industry
We have recently been featured in CNBC Africa talking about how the pandemic and lockdown has impacted the insurance industry. Our CEO, Travys Wilkins, says while the lockdown forced SureStart and many other companies to make a quick and somewhat difficult transition to working remotely, insurance companies need to recognise that the opportunity to digitise insurance now presents itself as working and being online is our new reality. Traditional insurance principles do not hold the same value as they used to, which is why it has become increasingly important for insurers to stay relevant among their customers.
You can read the full article here - https://www.cnbcafrica.com/africa-press-office/2020/07/27/is-this-the-insurance-industrys-new-normal-by-travys-wilkins/